Said one participant: “Both the launch of the Centre for Global Sourcing and Services and the SSC Forum were really positive and engaging events, characterised by knowledgeable people willing to share great insights and thinking – just the sort of events and programmes that I am sure will advance both academic research and industry practice in business services and sourcing.”
Organised by Ian Herbert, the October forum focused on marketing and branding of shared services, with executives from finance and HR business support services congregating at the School of Business and Economics to discuss how decision makers define and project the value proposition to the business.
Special guests Satish Paul and Justin Borradaile from KPMG gave their insight into these topics from a consultant’s perspective, stimulating engaging discussions between the attendees.
Paul Wickens, Chief Executive of Enterprise Shared Services, provided an informative case study into how shared services have been branded and marketed within the Civil Service in Northern Ireland.
Attendees were encouraged to share their ideas of best practice with the group, with a number of thought-provoking contributions from representatives of Rolls-Royce plc, Shell, Interfleet and MyCSP to name a few.
Following the next meeting in Wroclaw, Poland on 25th October there will be two meetings in January 2013: Kuala Lumpur, Malaysia and Colombo, Sri Lanka. The next UK forum will take place in February 2013.